2021/6/16  
Mobile tax filing available for first time (2021/05/04)
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  • 英文 English 
    Mobile tax filing available for first time (2021/05/04)

    Taiwan’s tax season is officially underway. You’ll have the month of May to file your return, and for the very first time, you can complete the process on a mobile phone. According to finance minister Su Jain-rong, 35% of all returns filed so far have been over the phone.

    During an inspection tour of the tax bureau, the finance minister bumped elbows with a foreign national who had come to file his tax return.

    The office was much emptier than in previous years, thanks to a new feature that lets taxpayers verify their ID and file their returns via smartphone.

    Su Jain-rong
    Finance minister
    So far, mobile phone tax returns account for 35% of the total, indicating that this feature is welcomed by taxpayers.

    Filing by mobile is quick and painless, taking less than five minutes. The finance minister said that more features will be added to the app to enhance the user experience.

    Su Jain-rong
    Finance minister
    We thought that smartphone image resolution would be too low for modifying tax return data, so this year we’re not allowing any editing. Next year we might try to see if we can make it possible by adjusting the software design. Say that you want to edit your information, or to file using itemized deductions — we'll see if that's a possibility on a phone.

    At the Taipei tax office, there are pandemic precautions like transparent partitions and staff kitted out in masks and gloves. This year, taxpayers will receive a color-coded sticker, after passing fever screening and completing registration. The stickers placed on their clothing identify the purpose of their visit, so that staff can guide them to the right window as soon as they enter, speeding up the taxpaying process.

    Taxpayer
    Last year you had to line up. This year you don’t even have to show up.

    Taxpayer
    Before the wait time and the inquiry process would take at least 10 minutes. But today I was in and out in just three minutes, minus the wait time.

    It’s getting easier to pay taxes. Amid the pandemic, officials suggest grabbing your phone and saving yourself the trip to the tax office.
    中文 Chinese  
    5月報稅季開跑 手機報稅超踴躍達3成5

    5月是報稅季,財政部長蘇建榮週二上午,特地前往台北國稅局視察,現場防疫做到滴水不漏,除了臨櫃報稅,今年首度推出手機報稅,大受納稅義務人歡迎,根據財政部最新統計,目前使用手機報稅,已多達3成5。

    財政部長蘇建榮視察台北國稅局,碰巧遇到來台工作的外國人,兩人差點握手打招呼,蘇建榮改以碰肘方式,來取代。

    進到裡頭,不見往年爆滿的人潮,因為今年多了手機報稅,和行動電話認證。

    [[財政部長 蘇建榮]]
    “今年看手機報稅情況,以目前的情況大概3成5左右,所以表示說應該是大受納稅義務人的歡迎。”

    手機報稅不到五分鐘就搞定,財政部也透露,未來將會開放更多功能,更便民。

    [[財政部長 蘇建榮]]
    “因為我們怕手機的畫面比較小,要修改這個資料很不方便,所以我們今年就不允許這個修改資料,明年我們也許在這個程式設計上面,看看有沒有可能,即使你要修改資料,列舉扣除都有可能,看看有沒有可能用手機報稅的方式。”

    臨櫃報稅的現場防疫,除了設透明隔板,引導動線的國稅局人員,也戴上面罩、手套,今年還多出貼紙辨識方式,國稅局在外頭搭棚子,先量測體溫,完成實名制後,申報和查調的民眾,衣服上都貼有不同顏色的貼紙,一進去,不必多詢問,就能快速辨識,安排動線,直達窗口,加快報稅時間。

    [[民眾]]
    “去年都要排隊,今年我這個時候來都不用。”

    [[民眾]]
    “之前差不多加上等待加查詢的話,至少也要十分鐘,今天我剛剛上去下來,扣掉等的時間,應該只有三分鐘啦。”

    報稅越來越多管道,防疫時期,不必大費周章出門,拿起手機,就能輕鬆完成報稅。
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