Pickup period starts for online mask orders (2020/03/26)
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  • 英文 English 
    Pickup period starts for online mask orders (2020/03/26)

    Surgical masks ordered online from March 12-18 are now ready for pickup at convenience stores nationwide. The masks will be available for seven days starting Thursday. At one store in Neihu, customers found that the wait was short and the collection process hassle-free.

    Surgical masks ordered online are now available for pickup. On Day 1 of the collection period, there was virtually no crowding at convenience stores as office workers popped in and out in a matter of minutes. At one store in Neihu District, 30% of the 180 orders had been picked up by noon.

    Office worker
    It’s quite convenient. I ordered masks this way for the first time because I have to be at work.

    Office worker
    My whole office prefers ordering online. Nine out of 10 of my colleagues did it online.

    To collect an online order, go to the in-store interactive kiosk. Enter the shipment number that you received in a text message, as well as the last four digits of your national ID. Get your white slip from the printer and head to the counter with your ID or health insurance card. The clerk will scan the slip’s barcode and verify your ID.

    Cheng Wei-chia
    Convenience store chain PR
    Based on my observation, people are taking to the system pretty well. It’s taking each person less than 30 seconds to get that white slip.

    To service the mask-collecting crowd, one convenience store chain added a “personal kiosk” feature to its official mobile app. If you don’t care to use the kiosk in the store, simply open the app and enter your shipment number. That will pull up a barcode that you can show at the counter to collect your masks. This same convenience store chain is using an automated packing machine to free staff from the manual labor.

    Cheng Wei-chia
    Convenience store chain PR
    For this round of orders, the collection period is seven days. This is Day 1. Our hope is that – we’re expecting mask collection to drive foot traffic and increase sales revenue.

    All four major convenience store chains have rolled out promotions targeting mask collectors. In supporting national mask distribution, the chains are not only performing a public service but also driving domestic consumption.

    中文 Chinese  
    超商湧人潮領取口罩 印單取貨快不見壅塞






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