2020/9/24  
Lost EasyCards line MRT coffers, but running lost and found service still loses money (2020/09/15)
其它新聞 Other News   
  • China conducts night-time missile drills, launches rockets amid Han Kuang drills
  • US official takes question on China military harassment in phone briefing
  • Presidential Office releases historic footage of Lee Teng-hui ahead of memorial service
  • Expiration date looms for NT$250 agriculture voucher
  • Teams from 4 countries to coproduce Season 2 of ‘Embracing Taiwan’
  • Taiwan data reflects growing appetite for US beef
  • Pain from Huawei ban to be short-lived for Taiwan suppliers: researcher
  • Study finds relation between car color and traffic accidents
  • Taiwan banks going bilingual ahead of schedule
  • Ice shop serves creative shaved ice in a garden
  • Hotel unveils mooncake merry-go-round for Mid-Autumn Festival
  • 英文 English 
    Lost EasyCards line MRT coffers, but running lost and found service still loses money (2020/09/15)

    The ubiquitous EasyCard is a staple in the purse of every Taipei denizen. But they're easy to lose track of. Have you ever wondered what happens to lost cards that aren't collected? City councilors have recently cast aspersions on the Taipei Metro authority for recouping the money left on unclaimed cards. But MRT officials say the cost of running the lost and found service is greater than the compensation drawn in through recycling lost cards.

    Every day 2 million journeys are taken on the Taipei Metro, and on average, 180 EasyCards are handed in to station officials. They’re so easy to use and easy to lose.

    They’re usually dropped when people try to put them back in their pockets after passing through the gates, or left at the charging machines after topping up. In 2018, the MRT collected 660,000 lost cards, and in 2019, 570,000. Each year, more than 300,000 were not registered or collected by their owners, meaning more than NT$5 million went straight back into the MRT’s revenue.

    Member of the public
    That’s a lot! Because you really don’t realize you’re dropping it, and it drops silently. At least they first tell you to come and pick it up.

    Member of the public
    They should use it to give some discounts. Because we’re all on here every day, paying our dues.

    More than 80% of MRT riders have not registered their EasyCard. Metro authorities publish records of all cards found, and keep them for six months before recouping the money left on unclaimed cards. Some city councilors have insinuated that it’s a form of corruption, an MRT “secret stash.”

    Voice of Ling Chi-yao
    Taipei Metro Customer Service Center
    All our procedures are carried out in accordance with civic laws and the relevant legislation. The running costs of the lost and found office, which includes the warehouse, the staff costs, and so on, cost us more than the money that we recoup. It is a service for our passengers. So a phrase like “secret stash” is completely unfair to our hardworking colleagues.

    MRT officials roundly dismissed the accusations. The Taiwan Railways Administration operates in the same way. Regular passengers are urged to be vigilant about their cards and collect them if lost, unless they want to give the transport authorities an unexpected bonus.
    中文 Chinese  
    近6萬張悠遊卡無人領 北捷意外「撿」到500多萬

    台北捷運每日運量平均達200萬人次,而旅客最常用的票卡就是悠遊卡,天天有人遺失,根據統計每年被拾獲送回捷運站的就有近6萬張,北捷依法公告及保管6個月,如果都沒人領回,卡內餘額就規北捷所有,平均每年都有約500多萬元,成為北捷的另類收入。

    北捷每日平均運量達200萬人次,旅客最常用的悠遊卡,卻也很常遺失,光是被撿到送回捷運站的,平均一天就有180張。

    出閘門後要收進口袋,卻掉在地上,或是加值完忘了帶走,北捷2018年就拾獲了6.6萬張悠遊卡,去年也有5.7萬張,其中沒記名也沒人領回的,平均每年都有3萬多張,餘額累計都達500多萬,成為一筆北捷的另類收入。

    [[民眾]]
    “(金額)很多,因為其實真的是不小心就會掉,而且掉出來沒有聲音,至少有先跟人家說要來招領”

    [[民眾]]
    “應該是拿出來做一些回饋,因為我們每天都在搭,我們都有貢獻”

    高達8成的用戶,悠遊卡都沒記名,北捷拾獲後,公告及保管6個月,若都沒人領,餘額就會歸北捷所有,卻引來議員質疑,根本是藏私房錢。

    [[聲源:北捷客服中心主任 凌啟堯]]
    “所有的程序,都是符合民法跟相關的法規,遺失物處理的成本包含倉儲,還有人員管理等等,是屬於成本高於收入的旅客服務的作業,所以私房錢這樣的說法,對於我們辛苦的同仁並不公平”

    北捷強調,一切依法有據。至於台鐵也以同樣方式辦理。民眾通勤用的票卡,自己還是得保管好,若找不回來,裡頭的儲值金就真的會成了別人的意外之財。
    關於民視 常見問題 如何收看民視 意見信箱

    © 2009 FTV All Rights Reserved 版權所有‧盜用必究 Designed by FTV
    地址:244 新北市林口區信義路99號   觀服電話:(02)8601-8601 服務時間:週一至週日09:00-21:00   傳真:(02)8601-3955

    本網站使用 cookie 與其他技術為您提供更好的使用體驗, 請閱讀我們的的隱私權政策,通過使用我們的網站,表示您確認並同意我們的政策。